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Shipping and Delivery Policy

Last Updated: Sunday, February 11, 2024

Thank you for choosing MyProjectHost which operates under the umbrella of Techuapps Technologies, your trusted partner in web hosting solutions. Please review our shipping and delivery policy to understand how we handle the delivery of our digital products.

  1. Digital Product Delivery: MyProjectHost specializes in digital products, including web hosting, servers, SSL certificates, site backups, and domain registrations. As such, there are no physical products to be shipped. Upon successful completion of the purchase process and payment verification, digital products will be delivered electronically to the email address provided during the ordering process.

  2. Instant Delivery: For most of our digital products, delivery is instant upon payment confirmation. Upon completion of the transaction, you will receive an email containing all necessary information and access credentials to utilize the purchased product or service. This ensures a seamless and efficient delivery process for our customers.

  3. Domain Registration: Domain registration typically requires verification and processing by the respective domain registrar. While we strive to register domains promptly, the exact time for domain activation may vary depending on the domain registrar’s policies and processes. Upon successful registration, you will receive an email confirmation with details regarding your domain registration.

  4. Server Provisioning: Provisioning of servers may take a short amount of time to set up and configure according to your specifications. We aim to complete server provisioning within 24 hours of payment confirmation. Once the server is ready for use, you will receive an email containing login credentials and relevant server details.

  5. SSL Certificate Installation: Upon purchasing an SSL certificate, we will initiate the installation process immediately. The time required for SSL certificate installation may vary depending on the complexity of the configuration and verification procedures. You will receive an email notification once the SSL certificate is successfully installed and activated on your website.

  6. Site Backup Services: Our site backup services are automated and scheduled to ensure regular backups of your website data. Upon subscription to our site backup service, you will receive setup instructions and notifications confirming the activation of backups for your website. In the event of data loss or website issues, you can request a backup restoration through our support channels.

  7. Customer Support: If you encounter any issues or delays with the delivery of your digital products, please don’t hesitate to contact our customer support team. We are available 24/7 to assist you and ensure a smooth experience with our services.

Please note that the delivery times mentioned above are estimates, and actual delivery times may vary depending on factors such as payment verification, product availability, and technical configurations. We appreciate your understanding and patience as we strive to deliver high-quality web hosting solutions promptly.

For any further inquiries or assistance, please contact us at support@myprojecthost.com or through our website’s ticket feature.

Thank you for choosing MyProjectHost for your web hosting needs.

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